Shipping policy
1. **Order Processing Time:**
We strive to process orders within 1-3 business days from the time they are placed. Please note that this processing time does not include weekends or holidays.
2. **Weekend Shipping:**
Please be aware that we do not ship orders on weekends (Saturday and Sunday) or on national holidays. Orders placed on these days will be processed on the next business day.
3. **Shipping Service Selection:**
We offer a range of shipping services to meet your needs. However, in certain circumstances, we reserve the right to change the selected shipping service to ensure timely and secure delivery. Rest assured, any changes will not incur additional charges on your part.
4. **Shipping Notifications:**
Once your order is processed and shipped, you will receive a notification along with tracking information, allowing you to monitor the progress of your package.
5. **Estimated Delivery Time:**
The estimated delivery time will vary depending on your location and the shipping service chosen. Please refer to the shipping options during checkout for more accurate delivery estimates.
6. **Shipping Charges:**
Shipping charges will be calculated based on the selected shipping service, destination, and the weight/size of the items in your order. These charges will be displayed during the checkout process.
7. **International Shipping:**
For international orders, additional customs and import duties may apply. These charges are the responsibility of the recipient and will vary based on the destination country's regulations.
8. **Lost or Delayed Shipments:**
While rare, in the event of a lost or significantly delayed shipment, please reach out to our customer support. We will work to resolve the issue and provide appropriate assistance.
9. **Address Accuracy:**
It is important to ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders delivered to incorrectly provided addresses.
10. **Returns Due to Shipping Issues:**
If a package is returned to us due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.
We strive to process orders within 1-3 business days from the time they are placed. Please note that this processing time does not include weekends or holidays.
2. **Weekend Shipping:**
Please be aware that we do not ship orders on weekends (Saturday and Sunday) or on national holidays. Orders placed on these days will be processed on the next business day.
3. **Shipping Service Selection:**
We offer a range of shipping services to meet your needs. However, in certain circumstances, we reserve the right to change the selected shipping service to ensure timely and secure delivery. Rest assured, any changes will not incur additional charges on your part.
4. **Shipping Notifications:**
Once your order is processed and shipped, you will receive a notification along with tracking information, allowing you to monitor the progress of your package.
5. **Estimated Delivery Time:**
The estimated delivery time will vary depending on your location and the shipping service chosen. Please refer to the shipping options during checkout for more accurate delivery estimates.
6. **Shipping Charges:**
Shipping charges will be calculated based on the selected shipping service, destination, and the weight/size of the items in your order. These charges will be displayed during the checkout process.
7. **International Shipping:**
For international orders, additional customs and import duties may apply. These charges are the responsibility of the recipient and will vary based on the destination country's regulations.
8. **Lost or Delayed Shipments:**
While rare, in the event of a lost or significantly delayed shipment, please reach out to our customer support. We will work to resolve the issue and provide appropriate assistance.
9. **Address Accuracy:**
It is important to ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders delivered to incorrectly provided addresses.
10. **Returns Due to Shipping Issues:**
If a package is returned to us due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.